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Canada Customs requires Canadian recipients to pay applicable duties and taxes on each shipment entering Canada. These charges may include PST, GST, HST, duties and other taxes of goods (e.g. excise tax). A brokerage fee is also charged to process shipments and present the requisite customs paperwork to Canada Customs on the importer’s behalf.
Your order will be shipped under UPS’s e-Tailer Brokerage Program (eBP), where eligible shipments imported into Canada are subject to applicable duties & taxes as well as an average of $10 flat brokerage fee ($4 USD entry prep fee and a $6 CAD bond fee on ground shipments or a $10 CAD bond fee on air shipments) for shipments valued below $200 CAD. Additional fees will apply on shipments over this value. Shipments valued at $200 CAD and above and/or being imported to Canada for commercial purposes and/or subject to specialized clearance may incur additional fees.
Please, be aware that UPS will request payment of these charges at the time of delivery. You have the ability to call UPS ahead of time (1-800-742-5877) to pay these charges, eliminating the need for payment on delivery.
Hawaii: Please note orders shipping to Hawaii are shipped via UPS Surepost and can take up to 30 days.
Alaska, Armed Forces (AP), Armed Forces (AE), & Armed Forces (AA): For all orders to Alaska, Armed Forces (AP), Armed Forces (AE), & Armed Forces (AA) there will be a $25 flat ground shipping & handling cost. There is a $35 shipping & handling cost for Hawaii. At this time we do not offer free shipping to Hawaii, Alaska, Armed Forces (AP), Armed Forces (AE), & Armed Forces (AA).