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Once your order is received by our warehouse, please allow up to two days for processing. Orders placed after noon EST will be processed the following business day. For Domestic orders less than $75 we offer flat rate $9.95 shipping. Domestic orders of $75 or more are shipped free of charge.
At this time we do not offer free shipping to Hawaii, Alaska, P.R. , Armed Forces (AP), Armed Forces (AE), & Armed Forces (AA).
Canada Customs requires Canadian recipients to pay applicable duties and taxes on each shipment entering Canada. These charges may include PST, GST, HST, duties and other taxes of goods (e.g. excise tax). A brokerage fee is also charged to process shipments and present the requisite customs paperwork to Canada Customs on the importer’s behalf.
Your order will be shipped under UPS’s e-Tailer Brokerage Program (eBP), where eligible shipments imported into Canada are subject to applicable duties & taxes as well as an average of $10 flat brokerage fee ($4 USD entry prep fee and a $6 CAD bond fee on ground shipments or a $10 CAD bond fee on air shipments) for shipments valued below $200 CAD. Additional fees will apply on shipments over this value.
Please, be aware that UPS will request payment of these charges at the time of delivery. You have the ability to call UPS ahead of time (1-800-742-5877) to pay these charges, eliminating the need for payment on delivery.
Hawaii Alaska, Armed Forces (AP), Armed Forces (AE), & Armed Forces (AA):
Orders shipping to Hawaii are shipped via UPS Ground.
For all orders to Alaska, Armed Forces (AP), Armed Forces (AE), & Armed Forces (AA), Hawaii and Puerto Rico there will be a $65 flat ground shipping & handling cost. At this time we do not offer free shipping to Hawaii, Alaska, Armed Forces (AP), Armed Forces (AE), & Armed Forces (AA), Puerto Rico.
Please NOTE: delivery times are estimates and can vary, due to time in customs, up to 14 business days.
All international orders are processed and shipped within 3 business days via UPS Worldwide Standard.
All import tax and duties resulting from international orders are the responsibility of the purchaser. At this time cvskinlabs.com is not able to compute this cost in advance. We apologize for this inconvenience.
CV Skinlabs ships internationally! International shipping is limited to Canada, United Kingdom (UK), Germany, France, Australia. If we do not currently ship to your country, please consider checking our store locator for retail partners that may ship globally or to see if we currently have local retailers in your country.
The customer is responsible for any additional local taxes, duties or fees levied upon delivery, by their local jurisdiction, for purchasing items outside of their country. CV Skinlabs cannot ship to a PO Box Internationally.
Please know that delivery times are estimates and can vary, due to time in customs, up to 30 business days.